Here to help
Get in touch with Billy.
Got a question about our oversized tote, your delivery, or wholesale opportunities? Send us an email directly and we will get back to you pronto.
Email us directly
hello@billytote.com.auWe read every email and aim to get back to you within one business day.
Friendly human support
We know shopping online shouldn't come with friction. Our Brisbane team handles every query directly so you get quick, real answers.
- Quick turnaroundReplies within 1 business day
- Order assistanceTracking, updates & returns
- Brisbane basedFriendly local team
Looking for quick answers?
Check out our FAQ page for fast details on bag dimensions, wash care, capacity, and shipping times.